Help and Support

For SEQTA clients requiring support, our support hours are from 5am-5pm (AWST). For after hours support, please contact your Customer Success Manager directly between the hours of 5pm-5am (AWST). You can contact our customer support line on 1300 498 642 or visit to submit a support ticket.

Parent and Student FAQs

How do I log in?

  • Each school has their own login page for SEQTA

  • Ask your school for this login page

  • This may be available on the school’s website

Speak to your school if you need more help.

I’ve lost my password!

  • Visit your school’s login page or open the SEQTA Engage or SEQTA Learn App

  • Click “Forgot your password”

  • Follow the instructions to reset your password

If you don’t see this option – speak to your school for help.

Need more help?

  • Can’t find a report or timetable?

  • Having trouble accessing any other information?

Speak to your school for any other questions relating to SEQTA.

How can we help?

General enquiries

Street address

Perth (Main)
Level 1, 189 Lakeside Dr
Joondalup WA 6027

Suite 1.01, 109 Burwood Rd
Hawthorn VIC 3122

ACN: 121 148 669
ABN: 93 121 148 669

Postal address

PO Box 740
Joondalup WA 6919

Contact details

+61 8 9301 2277
1300 498 642